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Hi, I'm

Max Zia

IT Engineer / DevOps Specialist

Department head for L3 support. I specialize in containerization with Podman, Python automation, and CI/CD pipelines. Building reliable infrastructure solutions for production.

$ podman pod create --name jira-stack $ rq worker --with-scheduler jira asterisk $ systemctl --user enable container-runner.service > # all systems go ✓

Engineer & Team Lead

Department head for L3 technical support at Aisa IT Service. Specializing in the TermiDesk VDI platform support and development. I build Python automation tools, design CI/CD pipelines, and architect Podman-based container infrastructure.

Technologies

Python Podman RQ/Valkey GitLab CI/CD Telegram API Jira API Fedora Linux KDE Plasma Astra Linux PostgreSQL

Interests

  • Linux desktops & window managers
  • Container orchestration
  • VoIP & telephony
  • Network infrastructure

Featured Projects

🔔

jira-alert-daemon

Containerized Python daemon for Jira notifications. Uses RQ workers, Valkey queue, and SSH tunnels within a Podman pod.

Python Podman RQ Valkey Jira API
🤖

Telegram-Jira Bot

Telegram bot built with aiogram that accepts tasks and queues them via RQ/Valkey for background worker processing.

aiogram RQ Valkey Podman
⚙️

Container Orchestration Pipeline

Custom dispatcher/worker pattern using Podman pods and ephemeral sidecar containers for SSH tunnels.

Podman Python SSH Pods
🔒

AmneziaWG Deploy

Containerized WireGuard/AmneziaWG deployment template with CI/CD pipeline.

WireGuard Podman CI/CD GitLab
🚀

CI/CD Infrastructure

GitLab Runner containerization using Podman quadlets with systemd integration.

GitLab Podman Systemd CI/CD
📊

ITIL KPI System

Comprehensive KPI framework for L3 support engineers with weighted SLA metrics and engagement scoring.

ITIL KPI Management SLA
📋

Competency Matrix

Skills assessment framework for TermiDesk support engineers across multiple technical domains.

TermiDesk Training ITIL VDI